Thu. May 26th, 2022

Facebook has apologized to users for a two-hour outage of its services on Friday and blamed another defective configuration change for its second global outage this week.

The company confirmed that its social media platform, Instagram, Messenger and Workplace were affected by the recent outage.

“Sincere apology to all who could not access our products within the last few hours,” the company said.

During the recent outage, some users could not load their Instagram feeds, while others could not send messages on Facebook Messenger.

People quickly took to Twitter to share memes and jokes about the second service disruption this week.

“It looks like Facebook went to a 3-day work week. Interruptions Monday and Friday?” said a Twitter user.

Instagram thanked users for their patience and “for all the memes this week”.

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On Monday, the social media giant blamed a “defective configuration change” for a nearly six-hour outage that prevented the company’s 3.5 billion users from accessing its social media and messaging services such as WhatsApp, Instagram and Messenger.

The outage Monday was the largest web monitoring group Downdetector had ever seen and blocked access to apps for billions of users, leading to an increase in the use of rival social media and messaging apps.

Several Facebook employees who declined to be named said they believed the outage was caused by an internal routing error to an Internet domain that was exacerbated by errors in internal communication tools and other resources that rely on the same domain to function.

Moscow officials said Monday’s interruption showed Russia was right to develop its own social media network, while EU cartel chief Margrethe Vestager highlighted the consequences of relying on a few big players and stressed the need for more rivals.

Both outages put pressure on Facebook this week after a former employee turned to the whistleblower, who on Sunday accused the company of repeatedly prioritizing profits rather than squeezing down hateful remarks and misinformation.

Reuters / ABC

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