A nursing home has been fined £ 1 million after a “warm, generous and kind-hearted” mother died three days after being put in a scalding bath.
Frances Norris died in 2015 at the age of 93 after the incident at Birdsgrove Nursing Home in Bracknell, Berkshire, which left her with severe burns.
The nursing home provider Aster Healthcare admitted corporate killings over the incident, and two former employees have been given a suspended sentence for their role in Mrs Norris’ death.
The company was found to have forged documents about the death in an investigation conducted by the Thames Valley Police, BerkshireLive reports.
Following the October 8 verdicts, Mrs Norris’ family paid tribute to her as they described how she had left school age 14 to look after her eight brothers and three sisters.
“Mother will always be a special one to us, a woman who went through World War II, who left school as a 14-year-old to support her own mother in caring for her eight brothers and three sisters,” the family said.
“Mother was warm, generous and kind-hearted. She was always an independent person, happy with the simple things in life, and never wanted much.
“She was stoic and just got things started. She never complained, even when she was sick, which was not very often.
“Unfortunately, dementia slowly deprived her of her independence until, in the later stages of her life, she was completely dependent on people to take care of her.
“That trust was shattered when she died by the nursing staff at Birdsgrove Nursing Home, who were there to look after her and protect her.
“After six and a half years, we have finally got some justice for mom, even though it will never compensate for our loss.
“Mom was always a private person who never wanted people to know her business, and we want to keep it that way out of respect for her.”