Wed. Jan 26th, 2022

Woolworths builds its first auto refill center in western Sydney to process online orders faster.

The development comes as the supermarket giant has experienced that the demand for its online grocery store has more than tripled over the past two years in the region.

Lockdown has seen more shoppers switch to ordering online, and Woolworths is now meeting demand.
Lockdown has seen more shoppers switch to ordering online, and Woolworths is now meeting demand. (9 news)

“Customers tell us they really love being able to shop online whenever they want, where they want and how they want,” said Annette Karantoni of Woolworths.

The center will occupy a 22,000-square-foot warehouse in Auburn.

More than 80 per cent. of online orders are fulfilled by the stores.

The new automated center will help personal shoppers in the supermarket send out 50,000 online orders a week, which is more than double the existing capacity.

“These automated fulfillment centers will actually speed up that process, and customers should expect to see these deliveries almost relieved within the same day or if not within a few hours,” said Professor Gary Mortimer of QUT Business School.

Woolworths is building its first auto-fulfillment center in western Sydney to ship online orders faster.
Woolworths is building its first auto-fulfillment center in western Sydney to ship online orders faster. (9 news)

The center will not only deliver more orders, but it will also offer more job opportunities for the region.

More than 250 full-time roles will be created to serve the 1.4 million customers in western Sydney.

More than 440 people will be employed during the construction of the center.

“We often say that Western Sydney is the engine room of the NSW economy, COVID-19 proved it absolutely, and when the engine stops running, the economy stops moving,” said NSW Deputy Prime Minister Stuart Ayres.

NSW Deputy Prime Minister Stuart Ayres said Western Sydney is the engine room of the NSW economy.
NSW Deputy Prime Minister Stuart Ayres said Western Sydney is the engine room of the NSW economy. (9 news)

Online shopping at Woolworths accounted for $ 3.5 billion last fiscal year, a growth of nearly eight percent.

Demand for online shopping also continued to rise in the September quarter.

The popularity of click and collect or “direct to boot” services has also increased, with the new center building booths allowing customers to click and pick up.

Can you drive onto a painted traffic island?

Construction of the new center started today.

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