Australians can score a full-time job without a CV, no reference, no experience and no background check by simply answering three basic questions – including whether they can legally work Down Under.
The Body Shop is a global cosmetics and skin care company using open hiring to find their employees who hire people on ‘their potential, not their history’.
Michelle Nolan, Head of Inclusion and Belonging at the brand, said the approach allows people with limited work experience or education to get a foot in the door.
Tenille Furze (pictured) has spent the last many years caring for her autistic brother, so she did not have the same skills or experience as others her own age
“We actually hire people based on first-in, best-dressed, no resume required,” Ms. Nolan told A Current Affair.
The program enables people who may be carers of a sick or disabled relative, have a criminal record or limited education, to get a full-time job as a retail assistant.
Nolan said there were a few “interest groups” that the brand was eager to provide an opportunity, including First Nations people, young caregivers, people experiencing homelessness or single parents.
Tenille Furze is one of thousands of job seekers who got a role straight from high school after hearing about the program through the charity Little Dreamers.
The Body Shop recently partnered with the NGO, which works to improve the quality of life for families who support a sick or disabled relative.
Michelle Nolan (pictured), Head of Inclusion and Belonging at the brand, said the approach allows people with limited work experience or education to get a foot in the door
The Body Shop is a global cosmetics and skin care company that relies on open hiring to get their employees to hire people on “their potential, not their history”
THREE SIMPLE QUESTIONS
1. Are you legally authorized to work in Australia?
2. Can you lift up to 11 kg and work an eight-hour shift in one day?
3. Are you happy to work in a customer-facing role?
‘I got a call from the head of state a few weeks after that and she said “did you want a job?” and I said “of course I would,” said Mrs. Furze.
The high school graduate has spent several years caring for her autistic brother so she was not able to gain the same skills or experience as others of the same age.
“It makes me feel empowered that a company cares enough about me to overlook some of my challenges,” she said.
Ms Nolan said the company’s approach had been well received and was a breath of fresh air compared to traditional hiring processes.
The concept of open employment was first launched by the New York-based company Greyston Bakery, which hired people without medication or background checks.
The business aimed to give back to its community by hiring people without the need for strict criteria, a resume or drug or background check.
The brand instead asks three questions to their potential employees: can you legally work in Australia, lift 11 kg and work eight hours and work with customers (pictured, one of the company’s young workers)
The Body Shop tested the North American hiring method before introducing it to stores in the UK, Canada and Australia
The brand instead asks three questions to their potential employees: Can you legally work in Australia, lift 11 kg and work eight hours, and are you happy to work with customers.
The Body Shop tested the North American hiring method before introducing it to stores in the UK, Canada and Australia.
Aristea Havelas, 20, is the latest to join the successful program and works proudly as a retailer in the western suburbs of Melbourne.
“This is a first job for me, so I did not need any previous experience,” she said.
‘Of course, more companies should take part in what The Body Shop does.’
The company is now advising other companies on the benefits of open employment, as many are experiencing a lack of qualifications as a result of the pandemic.
The company now advises other companies on the benefits of open employment, as many experience a lack of qualifications due to the pandemic
The closure of the international border prompted thousands of skilled workers, international students and backpackers to find new opportunities.
Ms Nolan told the Australian HR Institute that the results of open employment yielded positive results for both the employee and the employer.
“The results are really interesting … They show a higher retention rate, higher loyalty rate and greater productivity,” she said.
She said retention rates are higher because some of the workers have traditionally had more difficulty finding employment.
“So when they get one, they stick to the job while a typical Christmas casual can ride in and ride out,” she explained.