Queensland companies are struggling through the busiest period of the year, as staff considered to be casual and close COVID-19 contacts are forced to isolate themselves.
Several companies have been forced to reduce their opening hours or reject customers due to lack of staff.
“Oh, it’s been very difficult,” said Tina Chaff of Kitty O’Shea’s.
“They may have just gone to the stores and they get a message and then they can not get to work.”
Those waiting for test results are also forced to isolate themselves, with a national cabinet meeting on Thursday set to discuss possible rule changes for close and random contacts due to the economic consequences they have.
“Many of them lose three or four days’ pay and then come back negative (on their COVID-19 test),” Ms Chaff said.
Danny Azzi from La Diosa on the Gold Coast is also feeling the pressure and cutting opening hours to stay afloat.
“We’re only taking 50 percent capacity at the moment, and it’s still a battle with customer service,” he said.
Bernie Hogan of the Queensland Hotels Association said the rules for the COVID-19 test needed an overhaul.
“If you are a volatile contact, there is no way you need to isolate yourself and wait for a PCR test,” he said.
“We need to be smart about it and look at who we actually classify.”
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Queensland Chief Health Officer Dr. John Gerrard confirmed that the classification of random contacts and isolation requirements would be revised.
It is a small consolation for companies that are struggling now.
“If people have been vaccinated, then I do not understand why they have to keep making the procedures more difficult, we just have to move on with it now,” Mrs Chaff said.