ASUS ROG Maximus Z690 HERO comes with ‘reverse’ memory capacitor

A major defect has been discovered in the ASUS ROG Maximus Z690 HERO motherboard, which spits out “Code 53” errors and some of them burn … well, with fire and stuff like that.

ASUS ROG Maximus Z690 HERO comes with 'reverse' memory capacitor 04 |  TweakTown.com

SEE GALLERY – 5 PICTURES

ASUS ROG Maximus Z690 HERO motherboard has been confirmed by the manufacturer to have some major issues where the Taiwanese giant is offering a free replacement to any user who has been affected. OC enthusiast Bullzoid at Actually Hardcore Overclocking conducted an investigation and found that one of the memory capacitors on the card was inverted … causing all of these “Code 53” errors.

ASUS ROG Maximus Z690 HERO motherboard with item number 90MB18E0-MVAAY0, and serial number starting with MUST, MB, or MC.

ASUS ROG Maximus Z690 HERO comes with 'reverse' memory capacitor 02 |  TweakTown.com

“To our valued ASUS customers,

ASUS is committed to producing the highest quality products, and we take every incident report from our valued customers very seriously. We have recently received incident reports regarding the ROG Maximus Z690 Hero motherboard. In our ongoing investigation, we have tentatively identified a potential problem with reverse memory capacitor in the production process from one of the production lines, which may cause troubleshooting error code 53, no entry or damage to motherboard components. The problem potentially affects devices manufactured in 2021 with the part number 90MB18E0-MVAAY0 and serial number starting with MA, MB or MC.

ASUS ROG Maximus Z690 HERO comes with 'reverse' memory capacitor 03 |  TweakTown.com

You can identify your item number by referring to the product packaging: Please see the attached image

As of December 28, 2021, there have been a few incidents reported in North America. Going forward, we will continue our thorough inspection with our suppliers and customers to identify all possible affected ROG Maximus Z690 Hero motherboards on the market and will work with relevant public authorities on a replacement program.

Thank you so much to everyone for your patience and support as we work through the replacement program.

If you have any questions or concerns, please feel free to contact ASUS Customer Service.

Contact options

  • ASUS Support Website – https://www.asus.com/us/support/
  • ASUS Online Chat – https: //icr-am.asus.com/webchat/icr.html …
  • ASUS MyASUS App – You can use via Windows or Android or iOS https://www.asus.com/us/support/MyASUS-deeplink/

Yours sincerely,

ASUS Team “

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